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Ecommerce Functional Analyst

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职位描述

外资零售公司,IT岗,税前25-35万,5年左右工作经验,地点上海

1.Summary:

This role is responsible for the Ecommerce Processes flow for both UA China and UA South Korea.  The Ecommerce Functional Analyst will support building out end to end processes for the SAP Global Solution Roll Out. Additionally they will assist in reviewing Functional Specification Documents, testing enhancements, and ensuring the overall data in the system meets the needs of the business. He/she will participate in the design, implementation, and maintenance of process improvements and applications. This is a key role in the Order Management, Allocation and Delivery team and will work closely with business and IT partners to ensure the integrity, reliability, and consistency of our Processes.

 

2.Essential Duties and Responsibilities :

-Maintain expert knowledge of Ecommerce Process Flow, Sales Order Maintenance and Reporting, end-to-end processes, and of related solutions and capabilities

-Coordinate all communication including risks and issues with the business

-Ensure the business is well represented within the project

-Deliver Project-Oriented Services:

-Contributes to conceptual and logical designs

-Writes functional and development specifications

-Conducts unit and integration testing

-Assists with scope, issues and risk management

-Supports deployment

-Creates conceptual and logical business solution design for new business solutions, communicates solution design to Service Operations Team, and monitors solution implementation to ensure requirements are met.


3.Other skills: 

Analytical - Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.

 

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

 

Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

 

Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

 

Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.

 

Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

 

Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.

 

Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.

 

4.Other knowledge/ skill/ ability required:

-Detail-oriented, analytical thinker and proactive problem solver

-Knowledge of Standard Ecommerce Process Flows

-Knowledge of SAP Sales Order functionality

-Knowledge of Web Intelligence, Lumiar, and Business Objects

-Willing to take initiative to work with the business and IT partners

-Proven customer service or client management experience

-Exceptional team player with excellent interpersonal skills

-Must be comfortable working in a fast-paced, dynamic environment and committed to meeting deadlines and creating and improving processes

-Excellent verbal and written communication skills are required

-Must be proactive and possess the ability to take direction and work with minimal supervision

-Ability to listen, to discern and to respect the beliefs of teammates

-A sincere and contagious passion for building Under Armour


5.Education and Experience:                               -Bachelor’s Degree

-Minimum 3 to 5 y ears experience in one or more business process areas

-SAP experience a plus

-Excellent written and verbal communication and presentation skills; mastery in English and local language.

-Experience working with external business partners

-Experienced with Microsoft products (Word, PowerPoint, Excel)

-Experience working in a multinational organization with a global SAP solution is preferred.


联系人:

Azrael Chen 

Email: azrael.chen@isaac-kenneth.com


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